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Posted on 22 Jan 2020
You may have read in the media this week that hundreds of thousands of pieces of clinical correspondence have not been passed on to the relevant GP practice, affecting approximately 2,000 patients.
This issue has been created by the failings of a third-party contractor, NHS SBS (Shared Business Services), contracted by the NHS, that has failed practices and patients.
As a practice we are working with the relevant authorities to ensure none of our patients are impacted by the problems – and it has been confirmed by the National Audit Office that no patients have been put at risk.